AI Powered Excel Shop Manager

The Story : From Shop Floor to Smart Floor

A small retail shop was growing fast with more products, more staff, more sales.

But there was one major bottleneck: manual stock and order tracking.

Each invoice was recorded by hand in an Excel sheet. Staff had to cross-check product availability from another sheet. Pricing mismatches, missed items, and out-of-stock orders became daily headaches.

“We're wasting time updating sheets. We need a smarter way to handle this even from our phones.”

The Challenge

  • Automate stock and order entry
  • Prevent invoicing out-of-stock products
  • Keep inventory and orders synced in real-time
  • Provide instant feedback on product status
They needed automation, but also simplicity.

The Solution: A Chat Based Smart Shop System

We built an intelligent assistant using n8n, Google Sheets, and Telegram, powered by logic and AI. Here’s how it works: .

  • Staff send a message on Telegram
    Example: "Add 2 Shirts, 1 Kurta for Sarath. Phone: 90877777"
  • The message is parsed by AI → turned into a clean invoice entry
  • n8n:
    • Checks the Stock Sheet
    • Updates quantities accordingly
    • Records the invoice in the Order Sheet
    • Generates feedback like:
      "2 Shirts recorded at ₹600 each. Kurta found at ₹700."
  • Instant reply sent back to staff on Telegram.

Live Sheets in Action

  • Stock Sheet: Always updated no manual count needed
  • Order Sheet: Clean, structured, and instant
  • AI Columns: Feedback and validation handled automatically
  • GST, Discounts, Summaries: All computed on the fly

The Impact

  • 90% time saved on order entry
  • 100% staff adoption via simple Telegram chat
  • Zero stock mismatch or double entries
  • Real-time inventory accuracy
  • Cleaner reporting for business insights

Under the Hood:

  • n8n: Automation logic & workflows
  • OpenAI (GPT): Parsing chat messages into structured orders
  • Google Sheets: Live database for orders and stock
  • Telegram Bot: Frontline tool for staff communication

  • Now the shop runs leaner, smarter, and faster and all it takes is a Telegram message.

    From chat to checkout, fully automated.